Privacy Policy

We collect information you provide directly when creating an account, using our services, or contacting our support team. This includes your name, email address, phone number, and any other details you choose to share with us.

We also automatically collect certain technical information when you use our platform, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.

We use your personal information to provide, maintain, and improve our services, including facilitating transactions, offering customer support, and communicating with you about your account and our services.

Your information may also be used to send you updates, promotions, and other marketing communications, as well as to analyze usage trends and improve the user experience on our platform.

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, processing payments, or delivering communications, all under strict confidentiality agreements.

In certain cases, we may also share your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Wionic, our users, or others.

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, regular security audits, and access controls.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of all data we hold about you.

You can opt out of marketing communications by following the unsubscribe link in our emails or adjusting your notification preferences. Note that we may still send transactional messages related to your account.

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how our platform is used. Essential cookies are required for the platform to function properly.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit some features of our platform.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will remove your data within 30 days, except where retention is required by law.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@wionic.com or visit our Contact page.